Privacy policy

Privacy Policy

Introduction TENTA-X respects your privacy. This policy outlines what information we collect, how we use it, and how we protect it. By using our site, you agree to the terms outlined here.

Data We Collect

  • Name, email, shipping/billing address, and contact info

  • Order history and payment confirmation details (no full payment info is stored by us)

  • Device data, IP address, browser type, and behavior on our site

  • Any files you submit (e.g. unboxing videos or product support documentation)

How We Use Your Data

  • To fulfill and deliver your order via our fulfillment and logistics partners

  • To process payments securely through third-party providers

  • To provide order updates, shipping notifications, and respond to inquiries

  • To prevent fraud, troubleshoot issues, and optimize user experience

Third-Party Access We may share necessary information (like your address) with logistics and service providers strictly for fulfilling your order. We do not sell or rent your data to any marketing firms.

Cookies We use cookies to improve site performance, maintain session data, and analyze how users interact with our site. You can adjust cookie settings in your browser.

Data Security We use encryption and access restrictions to keep your information secure. However, no system is completely immune to risk.

Your Rights

  • Access, correction, or deletion of your data (as allowed by law)

  • Unsubscribe from marketing emails at any time

  • Request details about how your information is used

Data Retention We retain order-related data for as long as required for fulfillment, legal, and customer service purposes. You may request deletion of non-essential data at any time.

International Transfers Your data may be stored or processed outside of your home country. We ensure any such transfers are done securely and in accordance with applicable laws.

Contact For privacy inquiries, email: support@tenta-x.com