Terms of service

Terms of Service

Use of Site and Products By using this website or purchasing from TENTA-X, you agree to our policies. You must be of legal age in your country or have permission from a guardian.

Product Accuracy and Buyer Responsibility All product descriptions, specifications, and images are provided with care. You are responsible for reviewing all details before placing an order. TENTA-X is not responsible for dissatisfaction due to failure to read product information.

Pricing and Payment All prices are in USD unless stated otherwise. Payment is due at checkout. You are responsible for any applicable taxes, duties, or customs fees.

Cancellations and Modifications Orders are generally final and cannot be canceled once processed. You may contact us immediately after ordering if a mistake is made, but we cannot guarantee changes can be applied.

Shipping and Risk Transfer See our Shipping Policy. Once a package is handed to the shipping carrier, risk of loss transfers to the customer. We are not liable for delivery delays, customs issues, or failed deliveries due to address errors.

Prohibited Conduct Do not misuse our products or site, engage in fraud, abuse, IP infringement, or hostile behavior. Violations may result in order cancellation, account termination, or legal action.

Intellectual Property All TENTA-X content, product designs, trademarks, and images are proprietary and protected by law. You may not reproduce or use them without written permission.

Disclaimer of Warranties Products are provided "as is" unless otherwise specified. We make no guarantees beyond what is explicitly stated. All implied warranties are disclaimed to the maximum extent permitted by law.

Limitation of Liability TENTA-X is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the item in question.

Jurisdiction These terms are governed by the laws of Hong Kong SAR. All disputes must be resolved in the jurisdiction of Hong Kong.